Free Shipping Across PakistanNew Eid Collection LaunchedShop Now & Save 20%Premium Handcrafted FootwearFree Shipping Across PakistanNew Eid Collection LaunchedShop Now & Save 20%Premium Handcrafted Footwear

Desiology

Handcrafted Luxury

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Desiology

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Frequently Asked Questions

Find answers to common questions about our products, orders, shipping, and more. Cannot find what you are looking for? Contact our support team.

Orders & Payment

Shipping & Delivery

Returns & Exchanges

Product Information

Account & Privacy

Still Have Questions?

Our customer support team is here to help you with any questions or concerns.

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Desiology

Frequently Asked Questions

Orders & Payment

What payment methods do you accept?

How can I track my order?

Can I modify or cancel my order after placing it?

Do you offer Cash on Delivery?

Shipping & Delivery

How long does delivery take?

Do you offer free shipping?

Do you ship internationally?

What happens if I'm not home during delivery?

Returns & Exchanges

What is your return policy?

How do I initiate a return or exchange?

How long does it take to process a refund?

Can I exchange for a different size?

Product Information

Are your products handmade?

What materials do you use?

How do I determine my size?

How do I care for my khussas/kolhapuris?

Account & Privacy

Do I need an account to place an order?

How is my personal information protected?

How do I delete my account?

Still Have Questions?